Mid-Level Business Analyst

Remuneration:R25000 - R40000 per month Cost to company 
Location:Cape Town
Job policy:Employment Equity position
Type: Permanent
Company:Recruit Digital

Our growing e-commerce entity is in need of a strong business analyst, to report in to our operations manager.

Your role:
  • Daily investigation of order exceptions, along with the compilation of reports on operational failures and customer complaints.
  • Assisting the account management, restaurant partner support and customer services teams with operational analysis and feedback.
  • Work to optimize operational processes across the business to drive growth and improve efficiency.
  • Compilation of special enquiry reports.
  • Support with market analysis.
  • Work to facilitate performance improvement of various teams in the business through detailed analysis, identification of operational weaknesses, process development and innovation.
What we need in you:
  • Attention to detail in a high pressure environment.
  • Strong analytical ability supported by solid Excel skills.
  • Ability to identify areas of improvement.
  • Advanced ability to use logic and common sense to arrive at conclusions.
  • Willingness to buy into the requirements of a fast paced start-up environment.
  • Ability to verbalize as well as visualize findings and results.
  • Enterprising spirit and ability to take ownership of tasks.
  • A strong interest in e-commerce.
  • Strong team player.

Posted on 13 Nov 15:26

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Ross Weston

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