Are you a fluent in spoken and written Hindi who is looking to work for a groundbreaking online-marketing company who runs campaigns for various industries including online gambling in Century City, Cape Town?
Take full advantage of this great chance to join a business where you will be greatly appreciated through a supremely competitive salary package, consistent career development and world-class training.
Note: Must be in possession of a South African ID/Permanent residence permit or have an EU Passport
Responding to customer queries by telephone, email and online chats in Hindi Language
Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment
Processing pertinent information into relevant databases
Customer relationship building and management
Problem-solving tasks during shift
Handling and taking full responsibility for customer related queries
Make outgoing calls and execute outbound campaigns to identified customers, e.g. welcome calls, failed purchases, etc.
Performing extra tasks given by managers/shift supervisors as required
Qualifications and experience
Minimum two years of customer service experience
Hindi as home/first language essential (fluent written and herbal a must!)
Fluent in English; able to communicate effectively (read, write and speak fluently)
Computer literate and have accurate typing skills
Be available for 24/7 shift rotations
Self-starter, self-motivated and goal orientated
Able to work independently yet be a team player
Analytical thinker with problem-solving ability
Be deadline driven and goal orientated
Excellent time management skills
Handle confidential and personal matters
If this sounds like something that would get you excited to get out of bed in the mornings, get in touch by sending your CV through to
Posted on 16 Apr 11:44
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