German Speaking Customer Service - Host

Remuneration:Market related 
Location:Cape Town, Century City
Reference:#LK
Company:AKA Recruitment International


Are you a fluent German Speaker who is looking to work for a ground breaking online-marketing company who runs campaigns for various industries including online gambling in Century City, Cape Town?

Take full advantage of this great chance to join a business where you will be greatly appreciated through a supremely competitive salary package, consistent career development and world class training.

Things that you’ll need to thrive here:
  • Fluent written and spoken German and English
  • Ability to work shifts in a highly pressurised environment
  • Matric and tertiary education
  • Great relationship building and communication skills via text or voice chat
  • Well-developed time management ability
Duties will include, but not limited to:
  • Responding to customer queries by telephone, email and online chats in German language
  • Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment
  • Processing pertinent information into relevant databases
  • Customer relationship building & management
  • Problem solving tasks during shift
  • Handling and taking full responsibility for customer related queries
  • Make outgoing calls and execute outbound campaigns to identified customers, e.g. welcome calls, failed purchases, etc.
  • Performing extra tasks given by managers / shift supervisors as required
If this sounds like something that would get you excited to get out of bed in the mornings, get in touch by sending your CV through to .

Posted on 16 Apr 11:30

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Lisa

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