Business Analyst

Remuneration:Market related 
Location:Cape Town, Southern Suburbs
Job level:Mid

Job description

Key Performance Areas (KPAs)

ICT projects
  • Conduct and coordinate workshops with business to gather detailed user requirements following a standard development  in SDLC within AGILE methodology
  • Translate client/user requirements into highly specified project briefs, user stories
  • Identify options for potential solutions and assess them for both technical and business suitability
  • Draw up proposals for modified or replacement systems and present to relevant parties
  • Work closely together with programmers and a variety of end-users to ensure technical compatibility and user satisfaction
  • Oversee the implementation of the new system(s)/enhancements
  • Continuously ensure that tasks and projects are completed within deadlines and that any rework is limited
Improve business efficiency
  • Monitor and improve the efficiency of business processes, as well as collect and interpret data about existing processes
  • Continuously keep up to date with technical as well as industry sector developments and investigate alternative business solutions
  • Reduce manual tasks and direct costs as well as provide efficiencies through use of technology
  • Interpret business processes into user interaction flows and screen layouts
  • Draw-up testing schedules for the completed system(s)/enhancements
  • Provide training to users on the new system(s)/enhancements
  • Ensure that budgets are adhered to and deadlines are met accordingly to minimise cost
  • Responsible for the compilation and distribution of status reports to relevant stakeholders


Qualifications and accreditations
  • BSc/B-Com/IT Degree or equivalent three-year tertiary qualification  

Experience and skills
  • At least three to five years’ experience in business analysis, debtors system and processes experience
  • Working knowledge of relational databases, web and client-server concepts, and be able to rely on experience and judgment to plan and accomplish goals
  • Three years’ experience in a retail or financial services environment
  • Background in Microsoft, SQL Server, Excel, Word, Outlook, JIRA, Atlassian, Team Foundation Server and HTML
  • Good working knowledge skills with Microsoft Office Products, Microsoft Visio, and Microsoft Project
  • Experience in the development and implementation of standards, procedures and guidelines to support operational processes
  • Any unsecured lending experience will be an added advantage
  • Familiar with AGILE practices and methodology

Attributes and behaviours
  • Excellent project management skills with effective results focus within an information systems environment
  • Mature professional with strong analytical and problem-solving skills
  • A self-motivated innovator with great attention to detail
  • Ability to create logical solutions to complex problems
  • Flexible with a strong delivery focus
  • Independent and proactive
  • Must have good verbal, written and presentation communication skills

Posted on 16 May 14:58

Get job alerts for Business Analyst jobs

For any job-related queries please contact our partner site
on 021 404 1460 or email