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Digital Account Manager

Remuneration:R28000 - R32000 per month Cost to company 
Benefits:Pension Fund, Medical Aid, etc.
Location:Cape Town
Education level:Degree
Job level:Mid
Job policy:Employment Equity position
Company:Talent Magnet | Digital Recruitment

Job description

The marketing world is during a revolution. Artificial Intelligence, Machine Learning, Cloud Platforms, Integrated Apps and the Internet of Things are changing how we work and introducing new roles into our industry, with data being the new currency for business.

Convergence, the new and emergent digital economy, and the digitization of media have led to an explosion in data sources that can be made actionable for our clients and their brands. Every time a consumer interacts or transacts with an advert, a piece of content, a brand or another consumer data describing the interaction is created.

Managed and activated well, data will drive better consumer insight, better targeting, greater personalisation, better understanding of the effectiveness and ultimately better ROI for the advertiser.

Our client is investing in the very best talent to make sense of this data.

Overall Purpose of the Position

The purpose of the role is to support the Account Director in planning and account handling, manage the Account Executive and monitor their workload, as well as help develop their skill sets. The Account Manager creates the opportunity for strategy and digital specialists to contribute fully. The account manager is also key when it comes to driving collaboration across DAN and in terms of building strong client relationships on a day to day basis.

Key accountabilities
  • Supports Account Director to deliver innovative and creative solutions to client briefs
  • Works collaboratively across DAN and across network as needed – uses good knowledge of products and services to drive business value for clients and DAN
  • Executes these solutions through the communications planning process
  • Project manages clients’ communications plans including timelines and budget
  • Reviews plans to drive greater margin and value through innovation and better and different ways of working
  • Manages team and client business to deliver KPIs e.g. service PRF and accurately tracks costs
  • Allocates team resources to ensure delivery of data and info required for pitches
  • Attends pitches (if appropriate)
  • Leads smaller client accounts
  • Builds strong client relationship as a trusted advisor to client
  • Leverages internal relationships
  • Acts as ‘gatekeeper’ for quality control
  • Coordinates invoicing and payments process in line with contractual terms agreed
  • Oversees processes to ensure smooth financial operations
  • Provides accurate plan details and updates to clients
  • Sets example to team to keep abreast of current and future industry thinking and trends
  • Manages Exec and/or Grads: reviews, feedback, development plans
  • Presents regularly both internally and to clients
Although we endeavour to respond to all applications, this is not always practical. If you have not heard back from us in two weeks, please consider your application for this role to be unsuccessful.


Ideal requirements
  • Three to eight years of (digital) media agency experience
  • Must be proficient in Microsoft programs such as Excel/Word and PowerPoint
  • Relevant qualifications in Google products and social platforms
  • Excellent communication skills and speed of response
  • Speak and write English
  • Comfortable in being client facing
  • Excellent time management, organisational skills, and communication of work completed/barriers/solution
  • Professional and relationship builders with people
  • Attention to detail (accuracy)
  • Work well under pressure and deadlines
  • Strategic within media and channel thinking (ito rationales)
  • Analytical skills – mine insights from data
  • Can-do attitude
  • Team player
  • Presentation and persuasive skills (ito rationales)
Professional skills
  • Good all round client knowledge
  • Good overall knowledge of client products and services
  • Communication and product/planning skills
  • Awareness of latest market developments and trends
Key experiences
  • Some experience of managing teams
  • Experience of working with and managing clients
  • Managing planning processes
  • Strong Digital Planning experience
Overall key personal qualities
  • Professional and relationship builders with people
  • Attention to detail (accuracy)
  • Work well under pressure and deadlines
  • Strategic within media and channel thinking
  • Analytical skills – mine insights from data
  • Can-do attitude
  • Team player
  • Good time management and organisational skills

Posted on 18 Aug 07:08

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