Quicket is an industry leader in ticketing technology, providing technology to thousands of events and is one of South Africa's largest online ticketing providers. Our powerful cloud-based software, dedicated account managers, support staff & experienced on-site teams all work together to make events run beautifully.
About the team:
We're an energetic team of young people who love events, working together and strive to create value for all stakeholders.
Why would you want to become part of the Quicket team?
Join us as we redefine how ticketing works in Africa by empowering the next generation of event organisers to run their events easily and effectively. You will be an integral part in building the Quicket brand throughout Africa and your sense of impact will be huge.
We are an employee and customer-centric organisation. This means that we look to hire team players who have the same values as we do and understand the importance of outstanding client management. We're looking to hire a committed, focused and intelligent individual to help our top clients be more successful running their events. You need to have experience in running events and/or have a solid understanding of ticketing technology.
Regular monitoring of long standing / valued event organisers
Predicting problems and presenting solutions for those organisers
Using strategic thinking, Quicket's technology and any other digital tools you can to try help those organisers sell more tickets
Helping any event organiser on request with solutions to queries
Take initiative to proactively intervene with key accounts
Client retention by ensuring their complete ticketing journey is a seamless and supportive one
Experience running events or doing ticketing for events
Familiarity with event logistics
Understanding of event promotion strategies
Must have a driver’s licence
Connections in the events industry
Digitally savvy - do you know any CSS? Are you comfortable using systems like MailChimp, Photoshop, CRM's, Facebook ads, Zapier, etc?
Know your way around google analytics
Marketing experience, particularly online/social marketing to help organisers market their events
You have to be a team player with a fresh attitude!
Strong ability to communicate on a personal level with event organisers who at times can be stressed about their events
Patience and conversational friendliness with all customers
Highly developed sense of integrity and commitment to helping others
Ability to think strategically and anticipate potential shortfalls
Have a high attention to detail and the need to focus on the task at hand
Have the ability to think creatively and laterally to use the current Quicket features in ways that they are not currently being used.
Have the ability to multitask while maintaining focus and calm on the job at hand
Be willing to work after-hours or on weekends when the need arises. This is very seldom but goes along way in maintaining client relationships.
Having the ability to work on your own and manage yourself and your time
Please send a cover letter and CV to firstname.lastname@example.org
If you do not send a cover letter your application will not be reviewed.
Posted on 13 Feb 07:19
Apply by email Jackie Palmer
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